Shop Info & Policies.
Built Right. Shipped Fast. Backed by Real Support.
At Tilburg Racing Products, we keep things simple — just like our tools. No complicated terms, no fine print. We believe in straightforward service, honest craftsmanship, and making sure every customer gets exactly what they ordered.
Shipping Policy.
We move fast — because we know you’ve got work to do.
- Most orders ship same day or next business day.
- You’ll receive a confirmation email when your order ships.
- We currently ship within the United States only.
If you have a special request or need expedited shipping, reach out before placing your order — we’ll do our best to make it happen.
Out-of-Stock Items & Lead Times.
Even with our fast production schedule, certain items occasionally sell out — especially engine cradles and high-demand shop tools. If a product is listed as out of stock, don’t worry. We restock regularly, and most items are back on the shelf within approximately two weeks.
Returns & Refunds.
We stand behind everything we build.
- No general returns or cancellations — once an order is placed, it’s typically already being prepped or shipped.
- If we make an error and send the wrong item, we’ll fix it immediately at no cost to you.
- For any long-term quality issues, contact us directly. We’ll review it personally and work with you to make it right.
Our tools are made to last — if something doesn’t hold up the way it should, we want to know.
Cancellations.
Because orders are processed so quickly, we can’t guarantee cancellations once an order is placed. If you made a mistake or ordered the wrong item, reach out right away. If it hasn’t left the shop yet, we’ll do what we can.
Customer Service Commitment.
You’ll never deal with automated phone trees or unanswered form submissions here. When you reach out to Tilburg Racing Products, you’re talking directly to the person who builds your parts.
Need help?
Send us a message with the contact us form below — we’ll get back to you within one business day.
Summary
✔ Fast, reliable shipping
✔ Honest, straightforward service
✔ Real support from a real person
That’s the TRP way — built for racers, builders, and anyone who values quality that lasts.